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Close the Gap: 9 Skills Pocket Guide
The Pocket Guide is your introduction to the 9 Impact Gap skills — a quick-reference guide to help you develop simple, learnable, life-changing behaviors. Each skill closes the gap between your intentions and what people actually experience, creating Authentic Impactful Moments in every interaction.
All nine skills are broken down with clear definitions, the mechanic behind each one, and tailored examples for whatever leadership role you serve — teacher, business leader, parent, or coach. Every skill includes a practical application prompt for your role and a weekly A.I.M. Challenge to put the skill into action immediately. Pick one skill this week, apply it once, and notice what changes.
